RETURN POLICY
At TVS, we want you to be thrilled with your purchases! If something isn't as expected, we're here to help:
Identify the Issue:
Noticed any damage or errors with your product? Please take clear photos or videos to document the issue.
Contact Us:
Reach out to our support team at thevoguestorehnd@gmail.com with your order number and a brief description of the problem.
Resolution Process:
Once we’ve reviewed your evidence, we’ll work on resolving the issue. Our aim is to find a solution without requiring the product to be returned.
No Return Needed:
In many cases, we can address the issue without needing the product back. We’ll confirm if this applies to your situation.
Refund Process:
If a refund is required, we’ll issue it to your original payment method. Expect the refund to be processed within [number of days, e.g., 7-10 business days].
Help Us Help You:
Ensure your photos or videos are clear and accurate. This will help us resolve your concern as quickly as possible!
Thank you for shopping with TVS. We’re dedicated to ensuring your satisfaction every step of the way!